Refund Policy

1. Return Eligibility

We accept return or refund requests under the following conditions:

• Products are damaged in transit

• Wrong items were delivered

• Products are defective upon arrival

Returns must be requested within 7 days of delivery.
 

2. Non-Returnable Items

• Customized or bulk B2B orders

• Perishable goods (e.g., spices, food items)

• Digital services or downloadable materials
   

3. Refund Process

Once your return is approved:

• Refunds will be processed to your original payment method

• It may take 7–14 working days to reflect in your account

• For international buyers, shipping costs are non-refundable
   

4. How to Request a Return

Email: gdindia.export@gmail.com with:

• Order number

• Reason for return

• Photos (in case of damage)