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Shipping Policy

1.🚚 Shipping Coverage

We ship our products globally including to the USA, UK, UAE, Germany, France, Australia, Canada, and other countries. Shipping availability may vary depending on product category, import regulations, and buyer location.
 

📦 2. Order Processing Time

  • Custom/Export Orders: 7–25 business days, depending on product type, customization, and volume.

  • Ready Stock Orders (if applicable): 2–5 business days.

  • You will be notified via email or WhatsApp once your order is processed and dispatched.
     

✈️ 3. Shipping Methods

We partner with verified logistics providers for reliable international delivery:

  • Air Freight (Express or Economy)

  • Sea Freight (FCL/LCL Containers)

  • Courier (DHL, FedEx, Aramex)

  • Door-to-Port / Door-to-Door Options

The shipping method is selected based on the order type, weight, destination, and buyer preference.
 

💰 4. Shipping Charges

  • Shipping costs are calculated based on weight, volume, and destination.

  • Charges will be included in your final quotation or proforma invoice.

  • For large B2B orders, shipping can be arranged on FOB, CIF, or DDP terms.
     

🌍 5. Duties, Taxes & Customs

  • International buyers are responsible for customs clearance, import duties, and local taxes, unless otherwise agreed in writing (e.g., for DDP terms).

  • GloCon India is not liable for delays or additional fees due to customs clearance issues.
     

🔎 6. Tracking & Updates

Once your shipment is dispatched:

  • We will provide a tracking number and link.

  • Updates will be sent via email or WhatsApp.

  • For large shipments (air/sea freight), a Bill of Lading (BL) or Airway Bill (AWB) will be provided.
     

📅 7. Estimated Delivery Time

Region                    Delivery Time (Air)      Delivery Time (Sea)

USA & Canada    5–10 business days     25–35 business days

Europe                   4–8 business days        20–30 business days

Middle East          3–6 business days       15–25 business days

Asia-Pacific           5–10 business days     15–30 business days

Note: Delivery time may vary due to customs clearance, weather, or logistic partner delays.
 

❌ 8. Delays or Undeliverable Packages

If your shipment is delayed, damaged, or returned due to incorrect address or refusal of delivery:

  • We will coordinate with the shipping partner to resolve the issue.

  • Extra charges may apply for re-shipping or warehouse storage.

  • No refund will be issued for non-deliverable goods due to buyer-side errors.
     

📞 9. Contact for Shipping Support

For shipping status, documentation, or export inquiries:

📧 Email: gcindia.export@gmail.com
📞 Call/WhatsApp: +91 82003 32651
🌐 Website: www.gloconindia.com

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